Effective Date: 17/06/2026
Version: 1.0
Last Reviewed: 17/06/2026
Introduction
This Cookie Policy explains how Fitzpatrick Woolmer Design & Publishing Ltd (“Fitzpatrick Woolmer”, “we”, “our” or “us”) uses cookies and similar technologies on our website.
Cookies help us provide website functionality, improve user experience, understand how visitors use our website and ensure our website operates securely and effectively.
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal data.
We are committed to complying with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
Cookies allow websites to:
- Remember user preferences
- Enable website functionality
- Improve website performance
- Analyse visitor behaviour
- Support security and fraud prevention measures
Cookies may be stored for the duration of your visit (“session cookies”) or for a longer period (“persistent cookies”).
How We Obtain Consent
When you first visit our website, you will be presented with a cookie consent banner provided through our cookie management platform.
You will be able to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences by category
Non-essential cookies, including analytics cookies, will not be activated unless you provide your consent.
You may change or withdraw your cookie preferences at any time through the Cookie Settings link available on our website.
Your consent preferences are stored using a cookie so that your choices can be remembered on future visits.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation and security of the website and cannot be disabled through our cookie settings tool.
They are used to:
- Maintain website security
- Enable shopping basket functionality
- Process online enquiries
- Remember cookie preferences
- Support website administration
These cookies do not require consent under PECR.
Lawful Basis: Legitimate Interests and PECR exemption for strictly necessary cookies.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website.
They allow us to:
- Measure website traffic
- Understand visitor journeys
- Improve website usability
- Identify technical issues
- Improve website performance
Analytics cookies are only activated after consent has been obtained.
Lawful Basis: Consent.
Functional Cookies
These cookies remember user settings and preferences to improve the browsing experience.
Where applicable, functional cookies are only activated after consent has been provided.
Lawful Basis: Consent.
Google Tag Manager
We use Google Tag Manager (GTM) to manage website tags and control the deployment of analytics technologies.
Google Tag Manager itself does not generally collect personal information or set cookies for advertising purposes. Instead, it enables other services, such as Google Analytics, to operate.
Any cookies deployed through Google Tag Manager remain subject to the consent choices made through our cookie management platform.
Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors use our website.
Google Analytics may collect information including:
- Pages viewed
- Time spent on pages
- Navigation paths
- Device type
- Browser type
- Referral sources
- Approximate geographic location
This information helps us improve website performance and user experience.
Google Analytics cookies may include:
| Cookie Name | Purpose | Duration |
| _ga | Distinguishes visitors | 2 years |
| ga* | Maintains session and visitor statistics | Up to 2 years |
| _gid | Distinguishes visitors | 24 hours |
Google Analytics cookies are only activated once consent has been obtained.
For more information, please visit:
https://policies.google.com/privacy
Hotjar
We use Hotjar to help us understand visitor behaviour and improve website usability.
Hotjar may collect:
- Click activity
- Scroll depth
- Session recordings
- Device information
- Browser information
- Anonymous usage statistics
Hotjar cookies may include:
| Cookie Name | Purpose | Duration |
| hjSession* | Maintains session data | 30 minutes |
| hjSessionUser* | Recognises returning visitors | 1 year |
| hjIncludedInSessionSample* | Session sampling | Session |
| _hjAbsoluteSessionInProgress | Detects first page view of a session | 30 minutes |
Hotjar cookies are only activated after consent has been obtained.
For more information, please visit:
https://www.hotjar.com/legal/policies/privacy
WooCommerce Cookies
Our website uses WooCommerce to support online purchasing, shopping basket functionality and transaction processing.
WooCommerce may use cookies including:
| Cookie Name | Purpose | Duration |
| woocommerce_cart_hash | Maintains basket contents | Session |
| woocommerce_items_in_cart | Records basket status | Session |
| wp_woocommerce_session_* | Stores customer session information | Up to 48 hours |
| store_notice* | Records dismissal of site notices | Session |
These cookies are necessary for website functionality and e-commerce services.
Lawful Basis: Legitimate Interests and PECR exemption for necessary cookies.
WPForms Cookies
We use WPForms to manage website contact forms, quotation requests and enquiries.
WPForms may use cookies to:
- Process form submissions
- Improve form functionality
- Prevent duplicate submissions
- Support spam prevention measures
Examples may include:
| Cookie Name | Purpose | Duration |
| wpforms_* | Form functionality and processing | Session |
| wpformsChallengeTimerId | Spam prevention | Session |
Where these cookies are required to enable form functionality, they are treated as necessary cookies.
Cookie Management Platform
We use Cookie Manage to record and manage visitors’ cookie preferences.
Cookie Manage may set cookies including:
| Cookie Name | Purpose | Duration |
| CookieConsent | Stores consent preferences | Up to 12 months |
This cookie is necessary to remember your consent choices and does not require consent itself.
International Data Transfers
Some of our analytics providers, including Google, Microsoft and Hotjar, may process information outside the United Kingdom.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
These safeguards may include:
- UK adequacy regulations
- International Data Transfer Agreements (IDTAs)
- Standard contractual clauses
- Other approved transfer mechanisms
Cookie Schedule
The following table summarises the principal cookies currently used on our website.
| Provider | Cookie Name | Purpose | Category | Duration |
| Cookie Manage | CookieConsent | Stores cookie preferences | Necessary | Up to 12 months |
| WordPress | wordpress_* | Authentication and website functionality | Necessary | Session |
| WordPress | wordpress_logged_in_* | User login management | Necessary | Session |
| WordPress | wp-settings-* | User preferences | Functional | 1 year |
| WooCommerce | woocommerce_cart_hash | Shopping basket functionality | Necessary | Session |
| WooCommerce | woocommerce_items_in_cart | Shopping basket functionality | Necessary | Session |
| WooCommerce | wp_woocommerce_session_* | Customer session management | Necessary | Up to 48 hours |
| WPForms | wpforms_* | Form processing and functionality | Necessary | Session |
| WPForms | wpformsChallengeTimerId | Spam prevention | Necessary | Session |
| Google Analytics | _ga | Visitor analytics | Analytics | 2 years |
| Google Analytics | ga* | Session and visitor analytics | Analytics | Up to 2 years |
| Google Analytics | _gid | Visitor analytics | Analytics | 24 hours |
| Hotjar | hjSession* | Session analysis | Analytics | 30 minutes |
| Hotjar | hjSessionUser* | Returning visitor recognition | Analytics | 1 year |
| Hotjar | hjIncludedInSessionSample* | Session sampling | Analytics | Session |
| Hotjar | _hjAbsoluteSessionInProgress | Session identification | Analytics | 30 minutes |
The cookies listed above reflect the principal technologies currently deployed on the website. Cookie names, durations and providers may change as website functionality evolves. The cookie management platform provides the most up-to-date record of active cookies.
Managing Cookies Through Your Browser
Most web browsers allow you to:
- View cookies
- Delete cookies
- Block cookies
- Restrict cookies
You can find information about managing cookies through your browser’s help settings.
Please note that blocking certain cookies may affect website functionality.
Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in legislation, regulatory guidance, technology or website functionality.
The latest version will always be available on our website.
Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
Fitzpatrick Woolmer Design & Publishing Ltd
Unit 7 Lakeside Park
Neptune Close
Rochester
Kent
ME2 4LT
Email: info@fwdp.co.uk
Telephone: 01634 711771